Privacy Policy

Effective date: July 26, 2026

Who We Are

Bespoke Marine Products by Integrated Marine Systems ("we," "us," or "our") operates this website at bespokemarineproducts.com. We design and manufacture custom yacht names and marine flooring from our facility at 2474-B North Glassell St, Orange, CA 92865.

Information We Collect

Information you provide. When you request a quote, contact us, or use our online design tools, we collect the information you choose to share: your name, email address, phone number, details about your vessel (such as boat name, make, and length), your design selections, and any photos, files, or messages you send us.

Information collected automatically. Like most websites, our hosting platform collects standard technical information such as IP address, browser type, and pages visited. This is used for security and to keep the site running properly.

Cookies and advertising measurement. The site uses cookies that are necessary for it to function, such as those that keep your session and chat conversation working. With your consent, we also use the Meta Pixel (Facebook) to measure how well our advertising works and to reach people with relevant ads. When you accept advertising cookies and then contact us, request a quote, or start a chat, the contact details you provide (such as your email address, phone number, and name) may be shared with Meta in a hashed (scrambled) form so that Meta can match the inquiry to an ad you may have seen. You can accept or decline advertising cookies in the cookie banner and change your choice at any time using the cookie settings link on the site. Learn more about how Meta uses this data at facebook.com/privacy/policy.

How We Use Your Information

We use your information to respond to your inquiries, prepare quotes, design and manufacture your products, arrange delivery and installation, provide warranty service, and improve our website and services. If you give us your consent, we also use your email address and phone number to send you marketing communications.

Email and Text Message Marketing

We send marketing emails and text messages (SMS) only if you opt in, for example by checking the consent box on one of our forms. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time: reply STOP to cancel text messages, reply HELP for help, or use the unsubscribe link in any marketing email. You can also contact us directly and we will remove you from our lists.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us run our business, such as our website and customer management platform, and with manufacturing, shipping, and installation partners when needed to fulfill your order. We may also disclose information if required by law or to protect our legal rights. If you have accepted advertising cookies, we share hashed contact details and website activity with Meta as described under Cookies and advertising measurement above.

How Long We Keep Information

We keep your information for as long as needed to serve you, meet legal and warranty obligations, and maintain business records. You may ask us to delete your information at any time as described below.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by emailing us at info@bespokemarineproducts.com or calling 1-949-416-8220. California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion or correction, and the right not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined under California law.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data using industry standard practices.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated version on this page with a new effective date.

Contact Us

Questions about this policy or your data? Contact us at info@bespokemarineproducts.com, call 1-949-416-8220, or write to 2474-B North Glassell St, Orange, CA 92865.